Diseño de la distribución espacial de las rutas del sistema MIO de acuerdo con la calidad del servicio percibido en la comuna 18

Abstract

The objective of this project is to adjust the space distribution of the routes of the transport system MIO in the sector of comuna 18 at the city of Cali, all of this for improving the perception about the service that the users have. On the other hand, this project has been made using a pilot-test using the computer program IBM SPSS Statistics 23 that just get focused on the sector of comuna 18 with the particular purpose of understanding and knowing the perception the users have about the MIO transport in that sector, also it’s evaluated the technical evaluation that involves accessibility of the actual routes and the proposed routes. However, the whole investigation had as support a mobility survey of 2015 that was for a report about how was going the mobility of the city all of this for having a better and deeper point of view about the actual situation of mobility that has information from primary sources as MetroCali (The entity that manages financially and logistically the transporting system MIO), and also the secondary sources were needed too. Thereby with all of this and relying in the veracity of the information the objective of this project was fully done. Therefore the principal conclusion of this investigation is that there has to be a special organization of routes and bus stops in the sector of comuna 18 of the city of Cali, caring about that the users of the MIO could find a bus stop maximum in a radium of 300 meters and that between each bus stop the distance allows the driver of the MIO to have a higher speed while he is driving and going to the next bus stop for reducing the time that takes the users going from one place to another. Finally, all of this is for the users change the perception about the service that offers the transport MIO for this one be better.