Definición del proceso de rendimiento organizacional en el área de desarrollo de Software en la empresa Expert Information SAS para la valoracion de CMMI DEV 1.3 nivel cinco

Abstract

The present degree project is part of a macro project that is currently being developed in the enterprise Expert Information SAS, whose purpose is the obtaining of the valuation CMMI DEV 1.3 level 5. This document reports everything concerning the process Organizational Performance, which is the first process to be implemented by the organization in order to obtain this valuation. The CMMI DEV 1.3 is an evaluation model of the processes of an organization, which allows to know the maturity and the capacity of the companies developing software. This model describes the processes that companies must implement to improve their quality and performance, however, it does not detail how they should implement it, so that companies can achieve an adaptation to the model based on their needs. This model has twenty-two processes, eighteen of which have already been implemented by the organization previously, since they have already been validated in CMMI DEV 1.3 level 3. The work contains the description of the design proposal for the Organizational Performance process, this proposal is an adaptation of the metrics with which the company must count according to the CMMI. For the development of this, an analysis of the processes currently performed by the company and an evaluation of where it is essential and transcendental to measure the performance of the processes was made. Where it was found that it was best to focus the proposal on three specific processes: requirements, design and implementation. These processes were subjected to an analysis whereby it was decided which indicators were relevant to implement and in which specific parts of the process they should be implemented. Subsequently, the documentation of the indicators was made with all the necessary information to carry out the implementation of these indicators.